Outlook Drive Medical Centre, 5/52 Outlook Drive, Dandenong North

Reviews

• Kylie Wes

  18.11.2018
  ★ ☆ ☆ ☆ ☆
  I totally agree with the previous review in regards to Dr. Ly (Lee). When I saw him, he was incredibly rude with a laid-back, arrogant attitude. He called my name from behind the reception desk, (assuming that I knew which room to go to), when he saw that I wasn't sure where to go he said ('second room') and then proceeded to chat to the receptionist for a few minutes while I waited in the clinic room. When he eventually did appear he did not greet me or ask why I had attended the clinic. He just started reading out information from my medical record!! (some of which was incorrect - he had read it wrong....I actually thought he had the wrong patient details). His clinical skills left a lot to be desired as well....definetly not a thorough examination. He did not listen, did not show any indication that he cared. He did not educate or communicate anything to me. Very nonchalant and unprofessional. Dr. Miriam Tracey at this clinic, however is fantastic! The complete opposite - thorough assessment, caring, great communication skills. Shame she does not work there more days.

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